Retail Store Associate — Customer Experience & Sales

JD Sports Fashion PLC; Newport; Híbrido; GBP 12.000 - 17.000; Jornada completa

Descripción de la vacante

JD Sports Fashion PLC in Newport is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, answer questions, replenish stock, and maintain presentation standards while supporting day-to-day store operations.

Join a fast-paced retail environment where teamwork, initiative, and attention to detail help drive sales and ensure customers leave feeling valued and excited about our products.

Formación

• Experience delivering outstanding customer service.
• Able to engage with customers and colleagues.
• Strong organisation and task management.
• Team oriented and collaborative.
• Willingness to learn and follow store processes.

Responsabilidades

• Deliver a positive, welcoming experience for customers and provide product information.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep shop floor displays clean, organized, and well presented.
• Replenish stock and ensure products are correctly displayed.
• Process transactions, cash handling, stock processing, and deliveries.
• Use in-store technology to support customer inquiries.
• Follow company policies and health and safety requirements.
• Collaborate with colleagues for daily store operations.
• Assist with additional duties as required.

Conocimientos

Customer service

Communication

Teamwork

Organisation

Adaptability

Descripción del empleo

JD Sports Fashion PLC in Newport is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, answer questions, replenish stock, and maintain presentation standards while supporting day-to-day store operations.

Join a fast-paced retail environment where teamwork, initiative, and attention to detail help drive sales and ensure customers leave feeling valued and excited about our products.