Guest Experience & Sales Associate

JDSports; Leeds; On-site; GBP 21,000 - 23,000; Full time

Job summary

JD Sports in Leeds is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and maintain our high standards of service and presentation.

You will join a proactive team in a fast-paced retail environment, learn new skills, and support daily store operations while helping customers feel valued and supported.

Qualifications

• Adapt ability to adjust communication to different people and situations.
• Engage positively with customers and colleagues to deliver great service.
• Keep workspace organised and manage tasks efficiently.
• Work collaboratively with store team to meet goals.
• Willingness to learn new skills and follow store procedures.

Responsibilities

• Deliver a welcoming customer experience and provide product information as needed.
• Help the team achieve sales targets by identifying customer needs and suggesting products.
• Maintain high standards of service and presentation on the shop floor.
• Ensure fixtures and stock areas are clean, organised and up-to-date.
• Replenish stock and support daily store operations and transactions.

Skills

Adaptability & communication

Customer engagement

Organisation & task management

Team collaboration

Willingness to learn

Job description

JD Sports in Leeds is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and maintain our high standards of service and presentation.

You will join a proactive team in a fast-paced retail environment, learn new skills, and support daily store operations while helping customers feel valued and supported.