Retail Store Leader & Visual Merchandising Expert

On; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

On is seeking a Lead Store Advisor in Greater London to drive sales, mentor Store Advisors, and uphold operational excellence. You will supervise customer interactions, optimize inventory, and execute visual merchandising plans to deliver a premium shopping experience.

You will lead a small team, communicate brand values, and contribute ideas to improve store processes. The role requires 2–3 years in retail operations and at least 1 year of team leadership, with a passion for fashion and sports.

Qualifications

• 2–3 years of experience in retail operations or a customer-focused environment.
• At least 1 year of experience leading teams or driving performance.
• Interest or passion for Outlet, Running, Fashion, or Sports is essential.
• Excellent communication and interpersonal skills.
• Strong visual merchandising awareness.

Responsibilities

• Lead and mentor Store Advisors to drive sales performance.
• Supervise customer interactions and maintain operational excellence.
• Assist inventory management and maintain stock accuracy.
• Uphold visual merchandising standards and premium displays.
• Collaborate with store leadership and internal teams on store operations.

Skills

Team leadership

Customer service

Visual merchandising

Inventory management

Communication

Job description

On is seeking a Lead Store Advisor in Greater London to drive sales, mentor Store Advisors, and uphold operational excellence. You will supervise customer interactions, optimize inventory, and execute visual merchandising plans to deliver a premium shopping experience.

You will lead a small team, communicate brand values, and contribute ideas to improve store processes. The role requires 2–3 years in retail operations and at least 1 year of team leadership, with a passion for fashion and sports.