Retail Store Advisor - Part-Time & Customer Champion

ON; Greater London; On-site; GBP 12,398,000 - 17,909,000; Part time

Job summary

ON in Greater London is seeking a Store Advisor to deliver outstanding customer service and drive sales. You will guide customers through their shopping journey, keep stock levels optimal, and implement visual merchandising plans.

The role requires a focus on customer satisfaction, strong communication, and a flexible weekend/evening/holiday schedule. Ideal candidates have at least 1 year in retail or customer service, with a keen eye for detail and an ability to provide constructive feedback to

Qualifications

• 1+ years of relevant experience in retail or customer service
• Understanding of customer service excellence, with ability to engage customers and provide effective solutions
• Organizational skills and attention to detail
• Excellent communication skills and ability to provide constructive feedback to improve store processes and customer service levels
• Part-time contract
• Ability to work weekends, evenings and holidays as needed

Responsibilities

• Provide exceptional customer service and drive sales in the store
• Guide customers through their shopping journey and resolve needs
• Maintain optimal stock levels and assist with stock replenishment
• Execute visual merchandising plans to enhance storefront and product displays
• Support store operations and team collaboration as required

Skills

Customer service

Communication

Organizational skills

Feedback for store processes

Job description

ON in Greater London is seeking a Store Advisor to deliver outstanding customer service and drive sales. You will guide customers through their shopping journey, keep stock levels optimal, and implement visual merchandising plans.

The role requires a focus on customer satisfaction, strong communication, and a flexible weekend/evening/holiday schedule. Ideal candidates have at least 1 year in retail or customer service, with a keen eye for detail and an ability to provide constructive feedback to