Store Duty Manager: Lead, Inspire & Drive Results

Heron Food; Grimsby; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

10% store discounts

Career development programs

24/7 GP access

Job summary

Heron Foods is seeking a Duty Manager at our Grimsby store to lead daily operations and drive service excellence. The role focuses on motivating staff, maintaining a welcoming store, and ensuring stock availability and profitability, with responsibility for opening and closing when the Store Manager is away.

You will join a fast-paced retail team where leadership, organisation, and a proactive approach are essential to delivering outstanding customer experiences and operational success.

Qualifications

• Retail leadership experience in a fast-paced setting.
• Strong leadership and ability to motivate a team.
• Excellent customer service focus and organisational abilities.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store when the Store Manager is absent.

Skills

Retail leadership

Customer service

Organisational skills

Proactive attitude

Job description

Heron Foods is seeking a Duty Manager at our Grimsby store to lead daily operations and drive service excellence. The role focuses on motivating staff, maintaining a welcoming store, and ensuring stock availability and profitability, with responsibility for opening and closing when the Store Manager is away.

You will join a fast-paced retail team where leadership, organisation, and a proactive approach are essential to delivering outstanding customer experiences and operational success.