Store Duty Manager: Lead Operations & Customer Service

Heron Foods; Doncaster; Sur place; GBP 21 000 - 28 000; Plein temps

Résumé du poste

Heron Foods is looking for a Duty Manager to lead and inspire a fast-paced retail team in our Doncaster store. You will drive daily operations, ensure excellent customer service, and maintain store standards while supporting sales growth and profitability.

As a keyholder, you will oversee openings and closures, stepping in for the Store Manager when required. The role requires a proactive, energetic leader with a passion for customers and a track record of delivering results in busy retail

Qualifications

• Proven leadership experience in retail environments.
• Strong customer service skills and problem-solving abilities.
• Experience as a supervisor/manager in a fast-paced store setting.

Responsabilités

• Lead and motivate the store team to deliver strong results.
• Ensure high service standards and effective query resolution.
• Maintain a clean, well-presented, fully stocked store.
• Drive sales and profitability through performance and efficiency management.
• Act as keyholder and manage store operations during shifts, including opening/closing.

Connaissances

Leadership

Customer service

Team motivation

Description du poste

Heron Foods is looking for a Duty Manager to lead and inspire a fast-paced retail team in our Doncaster store. You will drive daily operations, ensure excellent customer service, and maintain store standards while supporting sales growth and profitability.

As a keyholder, you will oversee openings and closures, stepping in for the Store Manager when required. The role requires a proactive, energetic leader with a passion for customers and a track record of delivering results in busy retail