Retail Duty Manager — Lead a Fast-Paced Store Team

Heron Foods; Gateshead; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

10% discounts

Future Flyers career development

Wellbeing support (24/7 GP)

Job summary

Heron Foods in Gateshead is seeking a proactive Duty Manager to lead the store team and keep operations running smoothly. You will be a keyholder, help drive customer service excellence, and ensure the store remains clean, well-presented and fully stocked.

Join a lively, fast-paced environment with opportunities for personal growth through programmes like Future Flyers, and benefits including 10% store discounts, wellbeing support, and recognition perks.

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Skills

Leadership

Customer service

Organisational skills

Proactive

Job description

Heron Foods in Gateshead is seeking a proactive Duty Manager to lead the store team and keep operations running smoothly. You will be a keyholder, help drive customer service excellence, and ensure the store remains clean, well-presented and fully stocked.

Join a lively, fast-paced environment with opportunities for personal growth through programmes like Future Flyers, and benefits including 10% store discounts, wellbeing support, and recognition perks.