Retail Duty Manager — Lead, Inspire & Drive Sales

Heron Foods; Nottingham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

10% discounts at Heron Foods/B&M

Future Flyers career development

24/7 GP access for you and family

Wellbeing support

Recognition and long-service rewards

Job summary

Heron Foods is seeking a Duty Manager for our Bulwell store in Nottingham. You will lead the team, deliver great customer service, and ensure store standards and stock are maintained.

This role requires confident leadership, hands-on management, and the ability to drive sales while keeping operations smooth, even in busy periods. You will play a pivotal part in ensuring a welcoming, efficient shopping experience for customers.

Qualifications

• Proven success as a Retail Supervisor or Duty Manager in a fast-paced retail setting.
• Strong leadership and team-motivation abilities.
• Excellent customer service skills and organisational abilities.
• Able to manage store in absence of Store Manager.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Be a keyholder and take responsibility for the store in the absence of the Store Manager.

Skills

Leadership

Team motivation

Customer service

Organisational skills

Proactive approach

Job description

Heron Foods is seeking a Duty Manager for our Bulwell store in Nottingham. You will lead the team, deliver great customer service, and ensure store standards and stock are maintained.

This role requires confident leadership, hands-on management, and the ability to drive sales while keeping operations smooth, even in busy periods. You will play a pivotal part in ensuring a welcoming, efficient shopping experience for customers.