Store Duty Manager — Lead Team, Drive Sales & Service

Heron Foods; Filey; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts

Wellbeing support

Career development

Recognition programs

Job summary

Heron Foods in Filey is hiring a Duty Manager to lead the store team and keep daily operations running smoothly. This role focuses on delivering excellent customer service, maintaining stock levels, and driving sales through effective team leadership.

You will be a keyholder, share responsibility for opening and closing, and be part of a fast-paced retail environment with opportunities for career development, wellbeing support, and employee discounts.

Qualifications

• Proven success as Retail Supervisor, Duty Manager or similar in fast-paced retail.
• Strong leadership to motivate and inspire a team.
• Excellent organizational skills and customer service focus.
• Proactive, energetic approach to managing a dynamic retail environment.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Maintain high standards of customer service and resolve queries.
• Keep the store clean, well-presented and fully stocked.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder and manage store in absence of Store Manager (open/close).

Skills

Leadership

Retail supervision

Customer service

Team motivation

Job description

Heron Foods in Filey is hiring a Duty Manager to lead the store team and keep daily operations running smoothly. This role focuses on delivering excellent customer service, maintaining stock levels, and driving sales through effective team leadership.

You will be a keyholder, share responsibility for opening and closing, and be part of a fast-paced retail environment with opportunities for career development, wellbeing support, and employee discounts.