Retail Duty Manager — Lead Store & Inspire Team

Heron Food; Ravenscar; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts 10%

Career development

Wellbeing support

Recognition & perks

Job summary

Heron Foods in Redcar is seeking a Duty Manager to lead store operations and drive performance. You will manage a small team, uphold high standards of customer service, and ensure the store is well-presented and stock rotated.

The role requires proactive leadership in a dynamic retail environment, with responsibilities including opening/closing procedures as a keyholder and supporting daily sales growth while maintaining a welcoming store atmosphere.

Qualifications

• Proven experience in retail leadership or management roles.
• Strong customer service focus and ability to resolve issues quickly.
• Excellent organisational skills and attention to detail.

Responsibilities

• Lead and motivate the store team to achieve targets.
• Ensure high standards of customer service and handle queries effectively.
• Maintain a clean, well-presented and fully stocked store.
• Drive sales and profitability through performance and efficiency.

Skills

Leadership

Customer service

Organisational skills

Proactive approach

Job description

Heron Foods in Redcar is seeking a Duty Manager to lead store operations and drive performance. You will manage a small team, uphold high standards of customer service, and ensure the store is well-presented and stock rotated.

The role requires proactive leadership in a dynamic retail environment, with responsibilities including opening/closing procedures as a keyholder and supporting daily sales growth while maintaining a welcoming store atmosphere.