Store Assistant Manager: Lead Teams & Elevate Experience

Starbucks Coffee Company; Braintree; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Bean stock options

Starbucks Global Academy access

Partner discounts

Life assurance

Job summary

Starbucks Coffee Company in the UK is seeking an Assistant Store Manager in Braintree to drive store performance and mentor a team of partners. You will manage shifts, support leadership, and uphold brand standards to deliver exceptional customer experiences.

Applicants should have experience leading teams in fast-paced retail or hospitality, with a focus on KPIs, people development, and operational excellence.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality setting.
• Ability to translate metrics into actions and drive KPIs.
• Strong communication and people-management skills.

Responsibilities

• Lead store shifts delivering commercial results and customer experience.
• Own KPIs such as labour and sales performance.
• Coach and develop partners to deliver consistent service quality.
• Ensure health & safety and brand standards are met.
• Assist in training and onboarding of new partners.

Skills

Leadership

Team leadership

Customer service

Retail operations

Tools

POS systems

Job description

Starbucks Coffee Company in the UK is seeking an Assistant Store Manager in Braintree to drive store performance and mentor a team of partners. You will manage shifts, support leadership, and uphold brand standards to deliver exceptional customer experiences.

Applicants should have experience leading teams in fast-paced retail or hospitality, with a focus on KPIs, people development, and operational excellence.