Assistant Manager: Lead Teams, Elevate Guest Experience

Starbucks Coffee Company; East Grinstead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Bean stock options

Comprehensive training

30% partner discounts

Life assurance

Loans for rental deposits

Employee Assistance Programme

Recognition schemes

Long-term career opportunities

Job summary

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead a busy store, drive commercial results and deliver exceptional customer experiences. You will own operational standards, mentor partners, manage KPIs, and deploy training on a shift-by-shift basis while embracing the brand's values.

This role offers broad development, exposure to store leadership, and opportunities to grow your leadership career within Starbucks.

Qualifications

• Experience leading a team in retail or hospitality.
• Ability to translate metrics into actionable plans.
• Comfort with fast-paced, customer-focused environments.

Responsibilities

• Lead shifts with a focus on delivering commercial results and customer experience.
• Own KPIs including labour efficiency, waste reduction and sales performance.
• Coach partners and provide feedback to drive performance.
• Deploy store initiatives and product launches on shift.
• Maintain health, safety and security standards.

Skills

Team leadership

People management

Customer focus

Commercial acumen

Data-driven decisions

Job description

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead a busy store, drive commercial results and deliver exceptional customer experiences. You will own operational standards, mentor partners, manage KPIs, and deploy training on a shift-by-shift basis while embracing the brand's values.

This role offers broad development, exposure to store leadership, and opportunities to grow your leadership career within Starbucks.