Store Assistant Manager: Lead Team, Elevate Experience

Starbucks Coffee Company; Croydon; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Free drinks and one food item on shift

Bean stock options for partners

Comprehensive training and Starbucks**

Job summary

Starbucks Coffee Company in Croydon is seeking an Assistant Store Manager to lead a busy team and drive exceptional customer experiences. You will own operational standards, partner engagement and key performance indicators while delivering strong commercial results.

The role requires experience in a dynamic retail or hospitality setting and a passion for Starbucks values. You will guide shift teams, manage workloads, coach partners, and ensure compliance with health and safety standards,

Qualifications

• Experience leading a team in a dynamic, fast-paced retail or hospitality environment.
• Strong focus on customer experience and operating standards.
• Ability to translate metrics into actions and coach partners.

Responsibilities

• Lead shifts to deliver commercial results and world-class customer experience.
• Drive KPIs such as labour efficiency, waste reduction, and sales performance.
• Manage deployment of shifts and routines to optimize customer service.
• Coach and develop partners, recognize achievements, and uphold brand standards.

Skills

Leadership

Retail management

Customer service

Team building

Tools

POS system

Job description

Starbucks Coffee Company in Croydon is seeking an Assistant Store Manager to lead a busy team and drive exceptional customer experiences. You will own operational standards, partner engagement and key performance indicators while delivering strong commercial results.

The role requires experience in a dynamic retail or hospitality setting and a passion for Starbucks values. You will guide shift teams, manage workloads, coach partners, and ensure compliance with health and safety standards,