Store Assistant Manager: Lead Teams & Elevate Customer Experience

Starbucks Coffee Company; Colchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free drinks and food on shift

Staff discounts

Comprehensive training

Job summary

Starbucks Coffee Company in Colchester is seeking an Assistant Store Manager to lead a busy store, drive sales, and deliver the Starbucks experience. You will manage shifts, coach partners, and own operational standards while using data to improve labour, waste, and customer satisfaction.

This role offers ongoing training, career progression, and a supportive store leadership team in line with our values. Join a team that values community and quality, with opportunities to grow within Starbucks

Qualifications

• Must have experience leading a team in a fast-paced retail or hospitality setting.
• Able to translate metrics into actions and improve store performance.
• Strong focus on customer experience and partner engagement.

Responsibilities

• Lead shifts with a focus on commercial results and customer experience.
• Own KPIs such as labour, waste, and sales performance.
• Coach and develop store partners; provide feedback and recognition.
• Ensure brand and operational standards are consistently met.

Skills

Team leadership

Customer service

Retail/hospitality experience

KPI tracking

Commercial acumen

Tools

POS systems

Job description

Starbucks Coffee Company in Colchester is seeking an Assistant Store Manager to lead a busy store, drive sales, and deliver the Starbucks experience. You will manage shifts, coach partners, and own operational standards while using data to improve labour, waste, and customer satisfaction.

This role offers ongoing training, career progression, and a supportive store leadership team in line with our values. Join a team that values community and quality, with opportunities to grow within Starbucks