Store Assistant

Ikea; West Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

IKEA discount

Life assurance 4x pay

Pension contributions

Interest-free loans

Additional paid leave

Free meals and drinks

Job summary

IKEA Birmingham in Wednesbury is seeking Store Assistants to join our friendly team. You will support customers, work across departments, and help keep the store running smoothly with full training provided.

We value a positive, multi-tasking attitude and a customer-first mindset. Working hours range from early morning to late evening, with flexible contracts and opportunities to develop across departments.

Qualifications

• Diverse backgrounds welcome in food hospitality, warehouse, customer service or sales.
• Positive, proactive attitude with ability to multitask and work without supervision.
• Customer-first mindset and flexibility to work across different areas daily.

Responsibilities

• Enhance customer experience across all departments to meet needs.
• Learn product stories and stay curious about range and design.
• Keep areas clean, well‑presented, and correctly priced to aid shopping.
• Perform manual handling and operate equipment safely where required.

Skills

Customer service

Teamwork

Multitasking

Organisation

Tools

POS systems

Job description

Store Assistant IKEA • Birmingham (Wednesbury), GB

IKEA Birmingham are looking to welcome Store Assistants to join our delightful and hardworking team. Love great design, great people, and days that never look the same? Join IKEA Birmingham! You’ll support customers, work across departments, and help keep the store running like clockwork — with full training included. If you’re organised, friendly, and enjoy a clean, well‑kept space, we’d love to have you.

WHAT WE OFFER

• Start Date of employment : 12th of September 2026.
• Competitive hourly rate of £13.45 per hour.
• Various size contracts ranging from 12 to 30 hours weekly working between 3-5 days per week, including weekends.
• Working hours are between 06:00am to 22:30pm. Various departments have different start times.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
• Free healthy meal option, salad bar, fruit, and hot/cold drinks ...as well so much more!

WHAT YOU'LL NEED TO HAVE

• Different range of backgrounds can support you in this role from food hospitality, warehouse, customer service & sales. Anyone with these experiences would be preferred but not essential.
• A positive approach, love multi-tasking, and are enthusiastic about being part of the team and can work without supervision.
• A customer first mindset and love the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• Computer literacy skills and are able to work with technology.
• You can prioritise and organise your own work to make efficient use of the time available, with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You will enhance customer experience by working across all areas to meet customer needs, ensure a seamless shopping experience, and act as a key point of contact for customers throughout their visit. This includes our warehouse fulfilment team who take care of the order picking, click & collect & replenishment of the store, food team, sales team & customer relations team. You will be trained to work in each of these departments over time.
• You are always passionate about the range, curious to learn the stories behind the products and their design.
• You support maximising sales by ensuring the area you are working in is clean, all products priced, well presented and easy to shop.
• Manual handling safely and the use of pump trucks & ladders.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many people.