Flexible Hours Store Assistant - Customer Experience

Ikea; West Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

IKEA discount

Life assurance 4x pay

Pension contributions

Interest-free loans

Additional paid leave

Free meals and drinks

Job summary

IKEA Birmingham in Wednesbury is seeking Store Assistants to join our friendly team. You will support customers, work across departments, and help keep the store running smoothly with full training provided.

We value a positive, multi-tasking attitude and a customer-first mindset. Working hours range from early morning to late evening, with flexible contracts and opportunities to develop across departments.

Qualifications

• Diverse backgrounds welcome in food hospitality, warehouse, customer service or sales.
• Positive, proactive attitude with ability to multitask and work without supervision.
• Customer-first mindset and flexibility to work across different areas daily.

Responsibilities

• Enhance customer experience across all departments to meet needs.
• Learn product stories and stay curious about range and design.
• Keep areas clean, well‑presented, and correctly priced to aid shopping.
• Perform manual handling and operate equipment safely where required.

Skills

Customer service

Teamwork

Multitasking

Organisation

Tools

POS systems

Job description

IKEA Birmingham in Wednesbury is seeking Store Assistants to join our friendly team. You will support customers, work across departments, and help keep the store running smoothly with full training provided.

We value a positive, multi-tasking attitude and a customer-first mindset. Working hours range from early morning to late evening, with flexible contracts and opportunities to develop across departments.