Sales Assistant

IKEA Gruppe; Sheffield; Hybrid; Confidential; Part time

Benefits offered by this job

IKEA discount

Discount portal

Life Assurance

Pension contributions

Interest-free loans

Free meals

Drinks

Car parking

Cycle-to-work

Travel ticket loan

Job summary

IKEA Sheffield is hiring Sales Assistants to join our sales team. Join our team as a Sales Assistant and be the welcoming face that helps customers find exactly what they need, delivering reliable customer service during busy shifts while upholding a tidy, inviting store environment.

If you are motivated, consistent and eager to grow your skills in retail, we’d be keen to hear from you. We offer flexible contracts, weekend options, and a generous benefits package at competitive hourly pay.

Qualifications

• Experience in a fast-moving, customer-facing environment is advantageous.
• Confident using computers and IKEA digital tools.
• Customer-first mindset; make customers feel valued and supported.
• Take initiative and make well-informed daily choices.
• Prioritize and organize work with attention to detail.
• Ready to safely lift, condense, and replenish stock.

Responsibilities

• Provide an inspirational shopping experience by identifying customer needs and advising on solutions.
• Be curious about product stories and present the range to customers.
• Keep your area clean, stocked, priced, and well presented.
• Assist with manual handling and heavy lifting of stock.

Skills

Customer service

Computer literacy

Customer-first mindset

Initiative

Organization

Stock handling

Tools

IKEA systems

Job description

We at IKEA Sheffield are looking to welcome Sales Assistants to the sales team!

Join our team as a Sales Assistant and be the welcoming face that helps customers find exactly what they need! This is a busy role perfect for someone who enjoys working with people, thrives during busy shifts, and takes pride in delivering reliable customer service. You'll play a key part in creating a welcoming shopping experience, offering product advice, and keeping the store looking its best. If you're motivated, consistent, and ready to grow your skills in retail, we’d be keen to hear from you!

WHAT WE OFFER

• The Start Date of employment will be: 2nd October 2026
• Competitive hourly rate of £13.45 per hour.
• 8, 12, 16, 20 & 24 hours per week contracts, working 2, 3, 4 or 5 days per week (dependant on contract size), working 3 out of 4 weekends per month. Availability from 8.00am-10.00pm.
• We can discuss flexibility to match your life and our business needs during the interview, for example weekend only contracts.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.
• Free car parking, a cycle-to-work scheme and season travel ticket loan.

as well as so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• Experience in a fast‑moving, customer‑facing environment would be a great advantage.
• Confident using computers and digital tools, with the ability to pick up new IKEA systems and processes with ease.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and engage with your daily tasks.
• Prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• Ready to safely lift, condense, and replenish stock so that we are always customer ready.

WHAT YOU'LL BE DOING DAY TO DAY

• Provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• Motivated by the range, curious to learn the stories behind the products and their design
• You support sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop.
• Manual handling and heavy lifting of various stock safely.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.