Store Assistant

Mekhann; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A design house in London is seeking a full-time Store Assistant to manage the daily operations of a unique client-focused store. In this role, you will maintain the space's atmosphere, handle deliveries, and support the founder and team as needed. Ideal candidates have experience in luxury retail, are calm and reliable, and understand the nuances of a refined working environment. This position requires a balance of independence and attentiveness, as well as keyholder responsibilities.

Qualifications

• Experience in luxury retail, boutique hospitality, or founder-led spaces.
• Calm, reliable, and observant personality.
• Comfortable welcoming clients and managing the atmosphere.

Responsibilities

• Open and close the store each day, responsible for keys.
• Maintain the spatial rhythm and visual order of the store.
• Prepare the space before and after client visits with minimal instruction.
• Receive deliveries and manage stock flow.
• Assist with product selection and online fulfillment.

Skills

Experience in luxury retail

Calm and reliable demeanor

Observant and attentive to detail

Job description

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience.

We are hiring a full-time Store Assistant to take responsibility for the daily running of the store.

This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion.

The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness.

🧩 Key Responsibilities

• Open and close the store each day (keyholder responsibility)
• Maintain the spatial rhythm and visual order of the store throughout the day
• Prepare the space before and after client visits with minimal instruction
• Receive deliveries, maintain stock flow and manage packaging materialsSupport light admin tasks (Shopify, order prep, basic coordination)
• Assist with physical preparation of product selections and online fulfilment
• Support the founder and team when needed, without overstepping the tone or role
• Maintain the back‑of‑house with clarity, cleanliness and structure

🧭 Who This Is For

• You have experience in luxury retail, boutique hospitality or founder‑led spaces
• You are calm, reliable and observant
• You prefer operating in refined, structured spaces rather than fast‑paced environments
• You notice what needs doing without being asked
• You are comfortable welcoming clients and setting the tone, without needing to dominate the space
• You understand the responsibility that comes with holding keys to a Mayfair store
• You are happy working independently, with care and consistency

📍 Location

The Royal Arcade, 28 Old Bond Street, Mayfair – London

📬 To Apply

Please send your CV and a short introduction via LinkedIn.

We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.