Store Advisor

ON RUNNING; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Store Advisor to deliver exceptional customer service, drive sales and guide customers through their shopping journey. You will maintain stock levels and execute visual merchandising plans to create engaging in-store experiences.

The role requires 1+ year of retail or customer service experience, strong communication and organizational skills, and the ability to work weekends, evenings and holidays as needed to support store performance.

Qualifications

• 1+ year of experience in retail or customer service
• Understanding of customer service excellence and ability to engage customers
• Organizational skills and attention to detail
• Excellent communication and ability to provide constructive feedback to improve store processes
• Ability to work weekends, evenings and holidays as needed

Responsibilities

• Provide exceptional customer service and drive sales performance
• Guide customers through their shopping journey
• Maintain stock levels and execute visual merchandising plans

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Job description

In short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Your story

• You have 1+ years of relevant experience in retail or customer service
• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
• Ability to work weekends, evenings and holidays as needed