Lead Store Advisor, Lafayette

ON RUNNING; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Lead Store Advisor to apply your leadership and retail expertise to drive performance and mentor a team of Store Advisors.

You will supervise customer interactions, optimize stock and inventory, execute visual merchandising plans, and contribute ideas to improve store processes. The role requires strong communication, a passion for sport and running, and availability for weekends and evenings.

Qualifications

• 2–3 years of experience in retail operations or a customer-focused environment.
• At least 1 year of experience leading teams, managing projects, or driving performance.
• Experience in Outlet/Running/Fashion/Sports is a plus, but a passion for these areas is essential.
• Excellent communication and interpersonal skills.
• Eye for visually appealing store and high visual merchandising standards.
• Ability to work weekends, evenings and holidays.

Responsibilities

• Supervise customer interactions and mentor Store Advisors.
• Optimize inventory management.
• Execute visual merchandising plans.
• Contribute ideas to improve store processes.

Skills

Retail leadership

Customer service

Communication

Visual merchandising

Job description

In short

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Your story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed