Lead Store Advisor, Woodbury

ON RUNNING; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

ON RUNNING in London seeks a Lead Store Advisor to drive sales performance, mentor Store Advisors, and uphold retail excellence. You will supervise customer interactions, optimise inventory management, and execute visual merchandising plans while contributing ideas to enhance store processes.

The role requires leadership experience, strong communication, and a passion for running, fashion, or sports. Weekend, evening, and holiday work is expected to support the store’s success.

Qualifications

• 2-3 years of experience in retail operations or a customer-focused environment.
• At least 1 year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Supervise customer interactions and ensure high-quality service.
• Optimize inventory management and stock replenishment processes.
• Execute visual merchandising plans to maintain brand standards.
• Contribute innovative ideas to enhance store processes and drive sales performance.

Skills

Leadership

Communication

Visual merchandising

Customer service

Job description

In short

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Your story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed