Lead Store Advisor, Miami

ON RUNNING; Greater London; On-site; GBP 25,000 - 34,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Lead Store Advisor to harvest your leadership skills, drive sales, and mentor Store Advisors. You will supervise customer interactions, optimize inventory, and ensure operational excellence.

You will contribute to visual merchandising plans and help shape the store's processes. This role offers a chance to advance your retail career and make a meaningful impact in our dynamic brand.

Qualifications

• 2–3 years in retail operations or customer-facing roles.
• At least 1 year of experience leading teams or managing projects.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Supervise customer interactions to ensure service standards.
• Mentor Store Advisors and develop team performance.
• Optimize inventory management and stock levels.
• Execute visual merchandising plans to drive in-store appeal.
• Drive sales performance and operational excellence.

Skills

Leadership

Communication

Visual Merchandising

Team Mentoring

Customer Service

Job description

In short

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Your story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed