Lead Store Advisor, Georgetown

ON RUNNING; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

ON RUNNING in the United Kingdom is seeking a Lead Store Advisor to drive sales performance, mentor staff, and uphold operational excellence. You will supervise customer interactions, manage inventory, and implement visual merchandising plans.

You will bring 2-3 years in retail operations and at least 1 year leading teams, with a passion for Outlet, Running, Fashion or Sports. Strong communication and a keen eye for in-store presentation are essential, as is flexibility to work weekends,

Qualifications

• 2-3 years in retail operations or a customer-focused environment.
• At least 1 year leading teams, managing projects, or driving performance improvements.
• Experience in Outlet, Running, Fashion or Sports is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Supervise customer interactions to ensure service standards.
• Optimize inventory management and stock control.
• Execute visual merchandising plans to maintain brand standards.
• Contribute ideas to improve store processes and operations.

Skills

Team leadership

Customer service

Communication skills

Visual merchandising

Retail operations

Job description

In short

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Your story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed