Store Administration

Thermotraffic Holland BV; Isycoed; On-site; GBP 21,000 - 32,000; Full time

Job summary

Thermotraffic GmbH is seeking a proactive Stores Administrator to support the smooth day-to-day running of warehouse and transport operations in a busy environment. You will handle customer enquiries and manage stock movements to ensure teams have timely information for excellent service.

The role requires solid administration experience in logistics, strong communication, and high attention to detail. You will work a 4 on 4 off shift, use Microsoft Office and internal systems, and contribute to

Qualifications

• Experience in administration, preferably in logistics or warehousing.
• Excellent customer service and written/spoken communication.
• Strong organisational skills with ability to manage multiple priorities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office and internal systems.
• Able to work independently and as part of a team.
• Willing to work a 4 on 4 off shift pattern.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Book stock in and out of the warehouse management system.
• Maintain booking schedules for arrivals, departures, and daily activities.
• Conduct stock searches and investigate stock queries.
• Prepare and print loading and operational documentation.
• Support automated processes by liaising with system providers.
• Complete handover reports to ensure continuity between shifts.
• Maintain accurate records and data entry across operational systems.
• Provide general administrative support as required.

Skills

Administration experience

Logistics

Customer service

Communication

Organisational skills

Attention to detail

MS Office

Internal systems

Independent working

Teamwork

4 on 4 off shift

Tools

Warehouse management system

Job description

Are you an organised and customer-focused administrator looking for a varied role within a busy operational environment? We are seeking a proactive Stores Administrator to join our team, supporting the smooth day-to-day running of our warehouse and transport operations.

Working alongside an established team of administrators, you will play a vital role in ensuring customer enquiries are handled efficiently, stock movements are accurately recorded, and operational teams have the information they need to deliver excellent service.

Key Responsibilities:

• Responding to customer enquiries via telephone and email, delivering a high standard of customer service.

• Booking stock in and out of the warehouse management system.

• Managing and maintaining booking schedules for arrivals, departures, and planned daily activities.

• Conducting stock searches and investigating stock-related queries.

• Preparing and printing loading and operational documentation.

• Supporting automated processes by liaising with system providers and troubleshooting issues through group communications.

• Completing detailed handover reports to ensure continuity between shifts.

• Maintaining accurate records and data entry across operational systems.

• Providing general administrative support as required.

About You

• Previous administration experience, ideally within logistics, warehousing, transport, or a fast-paced office environment.

• Excellent customer service and communication skills, both written and verbal.

• Strong organisational skills with the ability to manage multiple priorities.

• High attention to detail and accuracy.

• Confident using Microsoft Office applications and internal business systems.

• Able to work both independently and as part of a team.

• Flexible and reliable, with the ability to work a 4 on 4 off shift pattern.