Station Supervisor: Lead Safe, Welcoming Rail Operations

South Western Railway; Staines-upon-Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading rail operator in the United Kingdom is seeking a Rail Operator 2 Supervisor to lead a team ensuring a safe and customer-friendly environment at the station. Responsibilities include overseeing staff, maintaining cleanliness, and safely dispatching trains. The ideal candidate should have good interpersonal skills, a focus on customer service, and the ability to travel to work within 60 minutes. This role requires flexibility with varying shifts. Benefits include free travel on services and potential overtime earnings.

Benefits

Free duty and leisure travel on SWR services

Free leisure travel for spouse/partner and dependants

75% discount on many other train operating companies

Full training and support with development

Excellent pension scheme

Qualifications

• Able to travel to your location of work within 60 minutes.
• Strong customer focus and good interpersonal skills.
• Supervisory experience is desirable.

Responsibilities

• Lead and direct staff in providing a safe customer service.
• Ensure cleanliness and maintain quality standards at the station.
• Dispatch trains safely observing correct signals.

Skills

Customer focus

Interpersonal skills

Team leadership

Resilience

Education

Good general education

Job description

A leading rail operator in the United Kingdom is seeking a Rail Operator 2 Supervisor to lead a team ensuring a safe and customer-friendly environment at the station. Responsibilities include overseeing staff, maintaining cleanliness, and safely dispatching trains. The ideal candidate should have good interpersonal skills, a focus on customer service, and the ability to travel to work within 60 minutes. This role requires flexibility with varying shifts. Benefits include free travel on services and potential overtime earnings.