Stadium & Museum Tour Guide — Part Time

Manchester City; Manchester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Manchester City is hiring part-time tour guides to bring the club’s story to life for visitors from around the world. You will lead engaging tours across the Stadium, City Football Academy and Museum with warmth and confidence, delivering memorable experiences.

In this front-of-house role you will greet guests, support museum interactives and help manage visitor flow. The position is casual and part-time, with two days per week and weekend work likely.

Qualifications

• Experience presenting to groups and speaking confidently in front of others.
• Experience working in a customer-facing or visitor-focused environment.
• Experience managing or supporting large groups in a busy public setting.
• Ability to tell stories in an engaging way and adapt your style for varied audiences, including children and family groups.
• A collaborative, flexible approach and the ability to stay calm and positive under pressure.
• Good knowledge of Manchester City, football and Manchester, with confidence using visitor-facing technology.

Responsibilities

• Deliver engaging tours across the Stadium, City Football Academy and Museum.
• Support front-of-house duties, guest meet and greet, museum interactives and visitor flow.
• Assist with other tour products where appropriate and notice small details that enhance the visit.
• Work flexibly to engage diverse audiences, from families to international visitors.

Skills

Public speaking

Customer service

Group management

Storytelling

Calm under pressure

Manchester City knowledge

Job description

Manchester City is hiring part-time tour guides to bring the club’s story to life for visitors from around the world. You will lead engaging tours across the Stadium, City Football Academy and Museum with warmth and confidence, delivering memorable experiences.

In this front-of-house role you will greet guests, support museum interactives and help manage visitor flow. The position is casual and part-time, with two days per week and weekend work likely.