Part-Time Stadium & Museum Tour Guide

Manchester City Football Club; Manchester; On-site; GBP 12,000 - 21,000; Part time

Job summary

Manchester City Football Club is seeking friendly part-time tour guides to bring the club's story to life for visitors from around the world. You will lead engaging tours across the Stadium, City Football Academy and Museum, delivering welcoming and informative experiences.

Join a team that values storytelling, guest-focused service and attention to detail. You will work flexibly—2 days per week with at least one weekend day—in a role that celebrates the city and club history.

Qualifications

• Experience presenting to groups and speaking confidently in front of others.
• Experience in a customer-facing or visitor-focused environment.
• Experience managing or supporting large groups in a busy public setting.
• Ability to tell stories engagingly for varied audiences, including families.
• Collaborative, flexible approach and calm under pressure.

Responsibilities

• Deliver engaging tours across the Stadium, City Football Academy and Museum.
• Support wider visitor journey with front-of-house duties and meet-and-greet.
• Use tour/museum technology and interact with diverse audiences.
• Work flexibly on part-time basis, including weekend days.

Skills

Public speaking

Customer service

Group management

Storytelling

Teamwork

Job description

Manchester City Football Club is seeking friendly part-time tour guides to bring the club's story to life for visitors from around the world. You will lead engaging tours across the Stadium, City Football Academy and Museum, delivering welcoming and informative experiences.

Join a team that values storytelling, guest-focused service and attention to detail. You will work flexibly—2 days per week with at least one weekend day—in a role that celebrates the city and club history.