Sr. HR Generalist Manchester, UK

TaskUs; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of outsourced services in the UK is seeking a Sr. HR Generalist to support employee relations and manage HR legal matters. This role includes onboarding, compliance with local laws, and maintaining a positive company culture. Candidates should possess a Bachelor's degree in Human Resources or Business Administration, along with 5+ years of relevant experience, strong multitasking skills, and a background in UK employment law. The role offers competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits package

Professional growth opportunities

Qualifications

• 5 years of direct experience, preferably in BPO or call center.
• Strong detail orientation and a proactive attitude.
• Demonstrated interest in legal matters related to employment.

Responsibilities

• Respond to HR legal matters and develop company policies.
• Work with the legal team on HR issues.
• Administer Employee Satisfaction Surveys and onboarding processes.

Skills

Employee Relations

Human Resources Management

Knowledge of UK employment law

Great communication skills

Strong multitasking ability

Education

Bachelor's degree in Human Resources or Business Administration

Tools

HRIS systems

ADP

Job description

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast‑growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud‑based infrastructure TaskUs serves clients in the fastest‑growing sectors including social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently we have a presence in twenty‑three locations across twelve countries which include the Philippines, India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moments notice and mastering consistency in an ever‑changing world.

What We Offer :

At TaskUs we prioritize our employees’ well‑being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards, Wellness, HR and Diversity. We take pride in our inclusive environment and the positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Job Summary :

As Sr. HR Generalist you will be an integral part of the HR team assisting with Employee Relations and special projects. You will support in Manchester, UK.

Responsibilities :

• Respond to employees and other teams on HR legal matters
• Develop review and update company policies to ensure compliance with current laws
• Work closely with our legal team to address HR legal issues and support ongoing projects
• Develop human resources solutions by collecting and analysing information and recommending courses of action.
• Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
• Oversees and completes special projects to include setting timelines coordinating with appropriate parties. conducting research developing and organising information and fulfilling transactions.
• Prepares reports by collecting analysing and summarising data and trends.
• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating enforcing and advising management on needed actions.
• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
• Review and file new hire paperwork in collaboration with our payroll and legal vendor.
• Administer our Employee Satisfaction Survey.
• Address any employee relations employee concerns and / or disciplinary or performance issues as they arise.
• Update / revise employment policies and procedures as required by law or necessary for the business.
• Maintain a positive culture by managing the day to day office tasks as needed.
• Assist in the payroll process.
• Assist in the offboarding / onboarding.
• Issue any administrative Government related certificate office or business‑related documents in alignment with UK law.

Qualifications :

• Demonstrated interest in legal matters and enthusiasm for tasks related to legal and employment law
• Bachelors degree in Human Resources, Business Administration, Finance OR equivalent work experience.
• 5 years of direct experience; hourly population and/or call centre experience highly preferred.
• Strong ability to multitask, extremely detail‑oriented, great communication skills and a TaskUs attitude.
• Background in the BPO industry will be considered a plus.
• Experience with HRIS systems, reporting HR practices/procedures, benefits and compensation will also be considered a plus.
• Great level of English.
• Knowledge of UK employment law.

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorised recruiters of TaskUs.

DEI :

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience :

Key Skills

Employee Relations,Fmla,Employee Evaluation,Human Resources Management,Workers' Compensation Law,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Recruiting

Employment Type : Full Time

Experience : years

Vacancy : 1

Senior IC