Sportsbook Retail Assistant

Betfred Group Holdings Limited; Hay Mills; À distance; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Pension contribution

Bonus schemes

Annual leave

Online GP

Wellbeing support

Maternity/Paternity pay

Long service recognition

Wagestream access

Résumé du poste

Betfred is seeking an Assistant Sales Manager for our retail shops across the UK. You will help deliver a welcoming, responsible betting experience, manage customer interactions, and support promotional events while maintaining a high standard of shop presentation.

You will need outstanding customer service, a passion for sports betting, and the ability to work evenings, weekends, and holidays. Training will be provided to grow within Betfred family.

Qualifications

• Outstanding customer service skills.
• Ability to engage all customers.
• Eagerness to learn and develop within Betfred.

Responsabilités

• Process customers’ bets in a timely, attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with knowledge of products and promotions.
• Support promotional events throughout the sporting calendar.
• Maintain a well-presented environment for customers.
• Be a team player and collaborate to improve customer experience.
• Handle cash transactions with care and accuracy.
• Follow Think 25 and age verification processes.

Connaissances

Customer service

Teamwork

Sports interest

Flexible hours

Description du poste

Betfred is seeking an Assistant Sales Manager for our retail shops across the UK. You will help deliver a welcoming, responsible betting experience, manage customer interactions, and support promotional events while maintaining a high standard of shop presentation.

You will need outstanding customer service, a passion for sports betting, and the ability to work evenings, weekends, and holidays. Training will be provided to grow within Betfred family.