Retail Sportsbook Associate | Service & Promotions

Betfred Group Holdings Limited

West Bridgford

On-site

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Pension contribution

Bonus schemes

Annual leave

Online GP 24/7

Employee Assistance Programme

Maternity & Paternity pay

Long service recognition

Wagestream advanced wage access

Job summary

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our retail shop team. You will process bets, assist customers, and promote products and promotions while maintaining a welcoming, well-presented shop floor.

This is a role that values teamwork and excellent customer service. You will participate in a structured training programme and work a schedule that includes evenings, weekends and public holidays.

Qualifications

Be 18+ and have the right to work in the UK.
Outstanding customer service skills and the ability to engage all customers.
A passion for sports, betting and gaming is beneficial but not essential.
An eagerness to learn, develop and flourish within the Betfred family.

Responsibilities

Processing customers’ bets in a timely and attentive manner.
Attending to all customer queries quickly and knowledgeably.
Engaging customers with expert knowledge of our products and promotions.
Supporting key promotional events throughout the sporting calendar.
Maintaining a well-presented environment which customers love to be a part of.
Being a team player – collaboration is key to improving the customer experience.

Skills

Customer service

Communication

Teamwork

Job description

This is a role that values teamwork and excellent customer service. You will participate in a structured training programme and work a schedule that includes evenings, weekends and public holidays.

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