Retail Betting Specialist

Betfred Group Holdings Limited; Catford; Remote; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Pension contributions

Bonus schemes

Annual leave growth

Online GP 24/7

Wellbeing support

Enhanced parental pay

Long service recognition

Wagestream access

Zusammenfassung

Betfred is hiring an Assistant Sales Manager to join our retail team. You will help create a welcoming, responsible betting environment, assist customers with bets, and support promotions across the sporting calendar.

Your role includes processing bets, answering inquiries, handling cash carefully, and collaborating with colleagues to elevate the customer experience. Evening and weekend shifts are required.

Qualifikationen

• Outstanding customer service skills.
• Ability to engage all customers.
• Passion for sports, betting and gaming is beneficial.
• Eagerness to learn, develop and flourish within the Betfred family.
• Be able to work evenings, weekends and public holidays.

Aufgaben

• Process customers’ bets in a timely and attentive manner.
• Attend to all customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of our products and promotions.
• Support key promotional events throughout the sporting calendar.
• Maintain a well-presented environment which customers love to be a part of.
• Be a team player – collaboration is key to improving the customer experience.
• Handle cash transactions with the upmost care and accuracy.
• Follow our Think 25 policy and adherence to age verification processes.

Kenntnisse

Customer service

Engagement with customers

Passion for sports betting

Willingness to learn

Availability for evenings/weekends

Jobbeschreibung

Betfred is hiring an Assistant Sales Manager to join our retail team. You will help create a welcoming, responsible betting environment, assist customers with bets, and support promotions across the sporting calendar.

Your role includes processing bets, answering inquiries, handling cash carefully, and collaborating with colleagues to elevate the customer experience. Evening and weekend shifts are required.