Spa Therapist - HWSOF-Spa

Sofitel Heathrow - Arora Group; Hatton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee rates at Arora for

Merlin Entertainments / attractions

Life assurance

Employee assistance programme

Job summary

Sofitel Heathrow - Arora Group is seeking a Spa Therapist to deliver high quality treatments in a serene hotel spa. You will perform prep work, restock the room and ensure exceptional guest care in a five-star setting.

The role requires massage qualifications and a recognised beauty qualification at level 3 or equivalent. Strong communication, a smart appearance and team spirit are essential.

Qualifications

• Must hold a massage qualification and a recognised beauty qualification at Level 3 or equivalent.
• Experience in a similar role within a 5-star hotel is advantageous.
• Excellent communication and a smart, professional appearance are essential.

Responsibilities

• Provide high quality professional treatments in a serene hotel spa environment.
• Perform prep work and restock the treatment room.
• Deliver exceptional customer service and consider guests' wellness needs.
• Promote spa products and services with knowledge and enthusiasm.
• Cover reception shifts when required.

Skills

Massage

Customer service

Communication

Teamwork

Education

Level 3 Beauty or equivalent

Job description

opportunity to create special moments, providing a personal experience that enhances the overall wellbeing and relaxation of our guests.

• Offering high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.
  Excellent communication and interpersonal skills.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Ability to work without direct supervision.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5-star hotel is a significant advantage.
• A recognized beauty qualification, level 3 Beauty or equivalent.
• Massage qualification is a must.
  Salary - £27,870 plus TroncHoliday - 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About us... Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates. A bit about what you will do... Spa Therapists in our team embrace every