Spa Therapist

InterContinental London - The O2 - Spa; Greater London; On-site; GBP 24,824 - 30,341; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & family rates at Arora Hotels

Food and beverage discounts

Christmas gifts and employee parties

Cycle to work scheme

UK attraction discounts at Merlin Entertainments

Life assurance scheme

Recognition for long service

Job summary

A luxurious spa facility in the Greater London area is looking for skilled Spa Therapists to deliver high-quality professional treatments in a serene environment. Ideal candidates should possess a recognized beauty qualification and strong communication skills, with experience in a luxury hotel setting being a notable advantage. Join us to enhance guests’ well-being and enjoy opportunities for career growth within our expanding group.

Qualifications

• Experience in a similar role within a 5-star hotel is a significant advantage.
• Ability to work without direct supervision.
• Smart and professional appearance is essential.

Responsibilities

• Offer high quality professional treatments in a serene environment.
• Ensure exceptional customer service tailored to wellness needs.
• Promote spa products and cover reception shifts when required.

Skills

Excellent communication and interpersonal skills

High-quality service provision

Team collaboration

Positive and proactive manner

Education

Recognised beauty qualification, level 3 Beauty or equivalent

Massage qualification

Job description

Salary – £27,583 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five‑star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar‑free ballroom.

A bit about what you will do...

Spa Therapists in our team embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests.

• Offering high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.

More about you...

• Providing high‑quality service comes naturally to you.
• Excellent communication and interpersonal skills.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Ability to work without direct supervision.
• Most of all, you will have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5‑star hotel is a significant advantage.
• A recognised beauty qualification, level 3 Beauty or equivalent.
• Massage qualification is a must.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.