Premium Spa Therapist for Wellness & Guest Experience

Sofitel Heathrow - Arora Group; Hatton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee rates at Arora for

Merlin Entertainments / attractions

Life assurance

Employee assistance programme

Job summary

Sofitel Heathrow - Arora Group is seeking a Spa Therapist to deliver high quality treatments in a serene hotel spa. You will perform prep work, restock the room and ensure exceptional guest care in a five-star setting.

The role requires massage qualifications and a recognised beauty qualification at level 3 or equivalent. Strong communication, a smart appearance and team spirit are essential.

Qualifications

• Must hold a massage qualification and a recognised beauty qualification at Level 3 or equivalent.
• Experience in a similar role within a 5-star hotel is advantageous.
• Excellent communication and a smart, professional appearance are essential.

Responsibilities

• Provide high quality professional treatments in a serene hotel spa environment.
• Perform prep work and restock the treatment room.
• Deliver exceptional customer service and consider guests' wellness needs.
• Promote spa products and services with knowledge and enthusiasm.
• Cover reception shifts when required.

Skills

Massage

Customer service

Communication

Teamwork

Education

Level 3 Beauty or equivalent

Job description

Sofitel Heathrow - Arora Group is seeking a Spa Therapist to deliver high quality treatments in a serene hotel spa. You will perform prep work, restock the room and ensure exceptional guest care in a five-star setting.

The role requires massage qualifications and a recognised beauty qualification at level 3 or equivalent. Strong communication, a smart appearance and team spirit are essential.