Spa Therapist (casual)

Hilton Worldwide, Inc.; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hotel chain in Southampton is seeking a Spa Therapist to deliver exceptional spa and beauty treatments. The ideal candidate should have at least one year of experience and a recognized qualification in beauty therapy. The role involves managing treatments, ensuring a high level of customer service, and interacting effectively with clients. This position offers a competitive hourly rate and various employee benefits.

Benefits

Free meals while on duty

Free parking (subject to availability)

Access to up to 40% of earned wages instantly

Qualifications

• Minimum of one year previous experience within the beauty industry.
• Committed to delivering a high level of customer service.
• Ability to work on your own or in a team.

Responsibilities

• Manage and carry out professional spa and beauty treatments.
• Ensure client experience is proficient including bookings and payments.
• Interact and communicate effectively with clients and team members.

Skills

Customer service orientation

Flexibility

Teamwork

Time management

Education

Recognized beauty therapy / hair qualification

Job description

Overview

Spa Therapist (casual) – Job Number HOT0BWBL at Hilton Southampton

Location

Hilton Southampton – Utilita Bowl Utilita Bowl, Botley Road, West End Southampton SO30 3XH

What we offer

Hourly rate of £12.71

A WORLD OF REWARDS

We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost

• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Free Parking (subject to availability)
• Modern and inclusive Team Member’s areas

What will I be doing?

As a Spa Therapist, you will be responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience. Our beauty treatments include massages, body treatments, facials, manicures, pedicures and a range of other treatments. A Spa Therapist will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Offer Guests a high level of service while embracing the Company's brand standards
• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team

What are we looking for?

• A Spa Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• A minimum of one year of previous experience within the beauty industry
• A recognized beauty therapy / hair qualification
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in team
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience managing own diary
• Experience working as a Beauty Therapist

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.