Spa Therapist

Sopwell House; St Albans; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Wide range of training and development opportunities

Free staff meals and parking

Discounted food and beverage, accommodation and spa

28 days holiday plus an extra day on your birthday

30% discount on Spa treatments and Spa days

10% discount on Spa products

Introduce a friend at work bonus

Free uniform

Preferred Hotel Group discounted global hotel rates

Job summary

A luxury wellness hotel in St Albans is searching for Full-Time Spa Therapists to provide high-quality therapeutic and beauty treatments. The ideal candidate will possess a Level 3 NVQ in Beauty Therapy or equivalent and demonstrate a passion for customer service and teamwork. Benefits include training opportunities, staff meals, discounts on services, and generous holiday allowances. If you have a friendly nature and a commitment to exceeding guest expectations, this may be your dream job.

Qualifications

• Hold a Level 3 NVQ or equivalent in Beauty Therapy or Holistic Therapy.
• Confident and friendly nature that puts guests at ease.
• Passionate about delivering exceptional service.

Responsibilities

• Deliver high-quality therapeutic, holistic, and beauty treatments.
• Ensure exceptional guest experience from start to finish.
• Maintain a clean, safe, and serene treatment environment.

Skills

Treatment delivery

Consultation skills

Attention to detail

Customer service

Team collaboration

Education

Level 3 NVQ in Beauty Therapy or Holistic Therapy

Job description

Full‑Time Spa Therapists – £24,000‑£31,000 per annum (based on experience)

Your country home from home, Sopwell House is a luxury, family‑owned Georgian country house hotel set within 12 acres of beautiful Hertfordshire countryside. At the heart of our exceptional offering is The Cottonmill, a multi‑million‑pound spa development. This stunning spa combines cutting‑edge facilities with serene design, creating a truly transformative wellness experience for our guests.

Your role in our family:

• Deliver high‑quality therapeutic, holistic, and beauty treatments
• Provide tailored consultations and treatment recommendations
• Ensure exceptional guest experience from start to finish
• Maintain a clean, safe, and serene treatment environment
• Work collaboratively with a supportive, growing team
• Promote wellness products and additional services
• Uphold hygiene and professional standards at all times
• Keep accurate client records and treatment notes
• Support the development of new treatments and experiences
• Engage in ongoing training and professional development

What would make you a perfect fit?

• You hold a Level 3 NVQ (or equivalent) in Beauty Therapy or Holistic Therapy, with a solid understanding of a wide range of treatments.
• Your confident, friendly nature instantly puts guests at ease and creates a positive, calming environment.
• You have a genuine passion for delivering exceptional service, always going the extra mile to exceed expectations.
• With a sharp eye for detail and a flair for innovation, you take pride in offering treatments that feel personal and memorable.
• You're open‑minded and adaptable, ready to adjust your approach and working hours to meet the needs of both guests and the team.

The best bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday (based on a full‑time contract) and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus
• Free uniform
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.