Spa Therapist - Babington House

Soho House & Co; Frome; On-site; GBP 15,911 - 22,661; Full time

Benefits offered by this job

Weekly Pay

Team meal whilst on shift

Soho Friends Membership

50% Team discount on Food & Drink

Health Cash Plan

Free Counselling Sessions

Continuous training opportunities

Birthday Day Off after 1 year

Job summary

Soho House & Co is seeking a Spa Therapist in Frome, United Kingdom, to provide high-quality beauty and wellness treatments, including facials and massages. The ideal candidate will have at least 2 years’ experience in a luxury spa or clinic and hold an NVQ Level 3 in Beauty Therapy. Responsibilities include maintaining hygiene standards, tailoring treatments, and building relationships with guests. The role includes competitive pay and various employee perks, including weekly pay and a team meal during shifts.

Qualifications

• Minimum 2 years’ experience in a high-end spa, clinic, or luxury wellness environment.
• Strong knowledge of skincare brands and facial techniques.
• Impeccable grooming and communication skills.

Responsibilities

• Provide a range of high-quality beauty treatments including facials and massages.
• Maintain exceptional levels of hygiene and cleanliness in treatment rooms.
• Tailor each treatment to guests' specific needs.

Skills

Beauty therapy

Skincare knowledge

Massage techniques

Customer service

Communication skills

Education

NVQ Level 3 or equivalent in Beauty Therapy

Level 4 for advanced treatments (desirable)

Job description

At Soho House, as a Spa Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be responsible for performing treatments to the highest standard, recommending aftercare products, and contributing to the overall ambience and success of the spa and wellness areas. You will play a key role in upholding the club’s commitment to excellence, discretion, and member wellbeing.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Key duties

• Provide a range of high-quality beauty treatments, including facials, massages, waxing, nails, and other advanced therapies in line with training and qualifications.
• Ensure all treatments are delivered with professionalism, care, and attention to detail.
• Maintain exceptional levels of hygiene, cleanliness, and presentation in all treatment rooms and spa areas.
• Tailor each treatment to the specific needs of members and guests, offering expert advice on skincare and wellness.
• Promote and recommend retail products to enhance the guest experience and encourage aftercare.
• Manage booking schedules efficiently, ensuring punctuality and smooth handovers.
• Build strong relationships with members through excellent service, professionalism, and discretion.
• Ensure all health, safety, and hygiene protocols are always followed.
• Support the wider spa and wellness team with stock management, spa opening/closing procedures, and general operations.
• Act as an ambassador for the wellness offering of the club, embodying the brand's values and service ethos.

What We Are Looking For

A successful Beauty Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Minimum 2 years’ experience in a high-end spa, clinic, or luxury wellness environment
• NVQ Level 3 or equivalent in Beauty Therapy (Level 4 desirable for advanced treatments - Deep Tissue Massage)
• Strong knowledge of skincare brands, facial techniques, and massage therapies
• Experience with luxury products and a client-focused approach
• Impeccable grooming and communication skills
• Discreet, professional, and calm under pressure
• Comfortable working flexible shifts including evenings and weekends

Physical Requirements

• Must be over the age of 18
• Must be able to seize, grasp, turn and hold objects by hand
• Able to work on your feet for at least 8 hours
• Occasionally kneel, bend, crouch and climb as required

Pay Range

£14—£14 GBP