Room Attendant

SLH - Housekeeping; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Uniform offered and dry cleaned

Discounted employee friends & family –

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle 2 work scheme

UK attraction discounts @ Merlin Enter

Taste card

Life assurance scheme

Wage stream

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Sofitel Heathrow is seeking a Room Attendant to maintain the highest standards of cleanliness across bedrooms and bathrooms, ensuring a memorable stay for guests.

Join a luxury hotel connected to terminal 5, with on-site meals, uniform provided, and a range of staff benefits. A team-oriented, detail-focused, guest-centric approach is essential for success in this fast-paced environment.

Qualifications

• High attention to detail and commitment to quality.
• Strong teamwork and collaborative spirit.
• Excellent guest service mindset and communication.
• Positive, proactive attitude and reliability.

Responsibilities

• Clean guest bedrooms and bathrooms to the highest standard, including changing linen, vacuuming, and dusting.
• Engage with guests to promote loyalty and memorable experiences.
• Ensure guest comfort and quality of stay across the hotel rooms.

Skills

Attention to detail

Team player

Guest service

Approachable

Proactive

Job description

Salary – £26,520 plus Tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

Room Attendants in our team maintain the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in creating a memorable stay for each of our guests.

• Making sure all guest rooms look well-presented by performing cleaning duties, including cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting.
• Engage with guests to promote guest loyalty and memorable experiences.
• Ensure our guests experience our excellent levels of comfort and quality.

More about you...

• Providing high quality service comes naturally to you.
• Strong attention to detail.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.