Spa Concierge & Guest Experience – Part-Time

Harbour Hotels; Southampton; Hybrid; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Meals on duty

Staff discounts on stays

Discounts on spa treatments

Zusammenfassung

Harbour Hotels in Southampton seeks a part-time Spa Receptionist to warmly welcome guests, handle bookings, and upsell spa services and products. You will work in a busy spa environment with a focus on service excellence and guest satisfaction.

Experience with spa reservation systems is advantageous, but full training is provided. Join a stylish harbour-side retreat and contribute to our HarSPA brand across the sites.

Qualifikationen

• Friendly and outgoing personality
• Passion for service excellence
• Knowledge of spa reservations systems beneficial but training provided

Aufgaben

• Welcome guests to the spa and assist with enquiries
• Make spa bookings and upsell treatments and spa products
• Show guests around the spa and facilities
• Cashing up and handling day-to-day spa reception duties

Kenntnisse

Customer service

Spa reservations

Tools

Spa booking systems

Jobbeschreibung

Harbour Hotels in Southampton seeks a part-time Spa Receptionist to warmly welcome guests, handle bookings, and upsell spa services and products. You will work in a busy spa environment with a focus on service excellence and guest satisfaction.

Experience with spa reservation systems is advantageous, but full training is provided. Join a stylish harbour-side retreat and contribute to our HarSPA brand across the sites.