Part-Time Spa Receptionist — Guest Experience & Upsell

Southampton Harbour Hotel; Southampton; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Meals on duty

Staff discounts (HarSPA & Temple Spa)

Uniform provided

Descripción de la vacante

Southampton Harbour Hotel & Spa is seeking a Part Time Spa Receptionist to join our team. You will warmly welcome spa guests and members, handle bookings and upsell treatments and products to enhance their visit.

A friendly, service-led attitude is essential; knowledge of spa reservation systems is helpful, though full training will be provided. Meals on duty and staff discounts are available, alongside a stylish uniform.

Formación

• Welcoming guests to the spa and assisting with services.
• Proposing spa treatments and products to guests.
• Familiarity with spa reservation systems is helpful, training provided.

Responsabilidades

• Greet and assist spa guests and members on arrival.
• Manage spa bookings and schedule rounds.
• Assist with cash handling and end-of-day reconciliation.
• Maintain a tidy reception area and deliver top-tier service.

Conocimientos

Guest service

Upselling

Cash handling

Spa reservations

Descripción del empleo

Southampton Harbour Hotel & Spa is seeking a Part Time Spa Receptionist to join our team. You will warmly welcome spa guests and members, handle bookings and upsell treatments and products to enhance their visit.

A friendly, service-led attitude is essential; knowledge of spa reservation systems is helpful, though full training will be provided. Meals on duty and staff discounts are available, alongside a stylish uniform.