Solutions Engineer

WORKSHARE LTD; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Litera is seeking a Solutions Engineer in London to bridge technology and business value. You will drive demonstrations, own the pre‑sales journey, and craft narratives that resonate with C‑suite stakeholders and end users.

Your work spans Sales, Product, and Customer Success to accelerate deal velocity and customer confidence. You will translate complex capabilities into compelling stories, collaborate across teams, and continuously improve demo effectiveness and market insights.

Qualifications

• 3+ years of experience in Sales Engineering or a similar pre‑sales role
• Ability to navigate complex organizations and multi‑layered decision processes
• Credibility as a trusted advisor to C‑suite and senior leaders in global orgs
• Interest in learning and evangelizing technology solutions addressing complex business challenges
• Highly organized with a collaborative mindset and execution bias
• Proficiency with Salesforce, Microsoft Office, Microsoft Teams, Azure, and AI‑driven tools

Responsibilities

• Lead a customer‑centric demonstration strategy to build buyer confidence
• Own the full pre‑sales journey from demo to Proof of Concept
• Translate technical capabilities into compelling narratives for executives
• Collaborate with Sales, Product, and Customer Success to shape customer experiences
• Sharpen demo effectiveness, messaging, and engagement with market and product insights
• Ensure smooth handoffs from pre‑sales to post‑sale delivery for long‑term success
• Develop authentic customer stories to accelerate opportunities

Skills

Sales Engineering

Pre-sales

Stakeholder Management

Storytelling

Collaboration

CRM tools

Tools

Salesforce

Microsoft Office

Microsoft Teams

Azure

AI tools

Job description

Ready to Help Shape the Future of Legal Tech?! At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why This Role Matters

As a Solutions Engineer, you’ll be the bridge between cutting‑edge technology and real business value — directly influencing revenue by helping customers see how Litera’s solutions solve their most pressing challenges. Partnering closely with Sales, Product, and Customer Success, you’ll shape how buyers experience our platform from first conversation to signed deal. This is a high‑visibility role where your ability to translate complexity into clarity drives deal conversion and customer confidence. If you thrive at the intersection of technology and storytelling, this is your stage.

What You’ll Deliver

Drive deal conversion by leading a customer‑centric demonstration strategy that builds buyer confidence and accelerates pipeline velocity. Own the full pre‑sales journey — from initial demo through Proof of Concept — delivering a seamless, high‑impact evaluation experience. Translate complex technical capabilities into compelling, value‑driven narratives tailored to C-suite executives, influencers, and end users. Partner cross‑functionally with Sales, Product, and Customer Success to shape customer experiences that differentiate Litera in the market. Continuously sharpen demo effectiveness, messaging, and engagement by building deep market, product, and customer insight. Ensure smooth handoffs from pre‑sales to post‑sale delivery, setting customers up for long‑term success from day one. Develop and leverage authentic customer stories that strengthen Litera’s credibility and accelerate new opportunities.

Litera is committed to providing reasonable accommodations throughout the recruitment process. If you need an accommodation, please let us know and we’ll work with you to meet your needs.

What You’ll Bring

Must‑Haves:

• 3+ years of experience in Sales Engineering or a similar pre‑sales role
• Proven ability to navigate complex organizations and multi‑layered decision‑making processes
• Demonstrated credibility as a trusted advisor to C-suite and senior leaders within large, global organizations
• Strong interest in learning and evangelizing technology solutions that address complex business challenges
• Highly organized with a collaborative mindset and a strong bias for execution
• Proficiency with tools such as Salesforce, Microsoft Office, Microsoft Teams, Azure, and AI‑driven tools

Nice to Haves:

• Experience in the legal technology or professional services industry
• Familiarity with enterprise SaaS sales cycles and procurement processes
• Track record of supporting complex, multi‑stakeholder deal cycles exceeding six figures
• Experience with demo automation tools or interactive product experience platforms

Great candidates don’t check every box. If this role excites you but your experience doesn’t perfectly match every qualification, we encourage you to apply. You may be just the right person for this or another role at Litera.

What You’ll Experience

• A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
• Global Reach. Partner with teams around the world to solve complex challenges that matter.
• Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
• AI‑driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting‑edge AI.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Litera is a fast‑growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.