Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to [...]

JR United Kingdom; Shrewsbury; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

A leading company in Financial Services is seeking a talented Solution Architect specialized in Customer Service. The role involves defining technology roadmaps and collaborating closely with product teams. This permanent position is hybrid, with a competitive salary of up to £110k plus bonuses and an excellent benefits package.

Benefits

Bonus up to 18%

Excellent pension plan

Flexible working arrangements

Qualifications

• Experience in a medium to large organization as a Solution Architect.
• Background in Agile technology development.
• End-to-end solution architecture experience for customer-centric functions.

Responsibilities

• Define and deliver technology roadmaps and solution architectures.
• Collaborate with Customer Focused Engineering product teams.
• Drive successful implementation of solutions.

Skills

Solution Architecture

Agile

Customer Journey experience

Salesforce expertise

Integration skills

Job description

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Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, shrewsbury

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Client:

Hawksworth

Location:

shrewsbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures, driving successful implementation.

• The vacancy is permanent.
• Location: London or Bristol
• Hybrid working (expectation is minimum once a month in the office)
• Salary: £75k - £110k + up to 18% bonus + am excellent pension plan and other benefits.
• The client is a global Financial Services company, so a Financial Services background is highly desirable.

We need the following skills and experience:

• Tenure as a Solution Architect and in medium to large organisations
• Background in Agile , product-centric technology development and digital focused solution architecture with experience of customer centric functions.
• End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership.
• Expertise in designing solutions using Salesforce (preferably Financial Services Cloud).
• Expertise in enabling CRM within complex application ecosystems.
• Customer Journey experience

If you have the Solution Architecture experience, we require specialising in Customer Service line, then please apply now!

You can also reach out to me at [e-mail].

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Created on 04/06/2025 by JR United Kingdom