Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to [...]

JR United Kingdom; Warrington; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

A global Financial Services company seeks a permanent Solution Architect based in Warrington, Cheshire. This role, requiring expertise in Agile and Salesforce, involves creating technology roadmaps and ensuring successful integration of customer-centric solutions. A hybrid working model allows flexibility, while a competitive salary package (up to £110k plus bonuses) is offered.

Benefits

Excellent pension plan

Up to 18% bonus

Flexible hybrid working

Qualifications

• Experience as a Solution Architect in medium to large organizations.
• Background in Agile and product-centric technology development.
• Experience designing solutions using Salesforce, preferably Financial Services Cloud.

Responsibilities

• Define and deliver technology roadmaps and solution architectures.
• Ensure successful implementation of solutions in customer-centric functions.
• Work closely with Customer Focused Engineering product teams.

Skills

Agile

Customer Journey

Salesforce

Digital-focused solution architecture

End-to-end solution architecture

Job description

Social network you want to login/join with:

Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, Warrington, Cheshire

col-narrow-left

Client:

Hawksworth

Location:

Warrington, Cheshire

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Hawksworth is now recruiting for a Solution Architect with strong experience in the Customer Service Line for a large organization. This role involves working within an architecture team that collaborates closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures, ensuring successful implementation.

• The position is permanent.
• Location: Warrington, Cheshire (with options for London or Bristol)
• Hybrid working model, with a minimum of once a month in the office.
• Salary: £75k - £110k + up to 18% bonus + excellent pension plan and other benefits.
• The client is a global Financial Services company, so experience in Financial Services is highly desirable.

Required skills and experience:

• Experience as a Solution Architect in medium to large organizations.
• Background in Agile, product-centric technology development, and digital-focused solution architecture, especially in customer-centric functions.
• End-to-end solution architecture experience for customer products, including design, modeling, coding frameworks, integrations, and operational ownership.
• Expertise in designing solutions using Salesforce, preferably Financial Services Cloud.
• Experience in enabling CRM within complex application ecosystems.
• Customer Journey experience.

If you have Solution Architecture experience, particularly in Customer Service, please apply now!