Software Engineering Manager

Ernst & Young; Highgate; On-site; GBP 80,000 - 120,000; Full time

Job summary

A technology company is seeking a UK Country Manager to lead the growth of its Public Safety Platform across the UK. This role involves shaping market strategies, driving sales growth, and ensuring financial sustainability. Ideal candidates should have over 10 years' experience in business development within software or SaaS, with expertise in law enforcement or forensic science. Key responsibilities include overseeing deployments, budgeting, and managing partnerships. Candidates must be comfortable engaging senior stakeholders and navigating regulatory challenges.

Qualifications

• 10 years' experience in software/platform/SaaS businesses, especially in secure, forensics, or policing ecosystems.
• Experience in law enforcement, forensic science, or regulatory investigations.
• Proven record in business development, managing complex sales, tenders, contracting, and P&L responsibility.

Responsibilities

• Deliver the UK go-to-market strategy for the Public Safety Platform.
• Lead business development and revenue growth through effective collaboration.
• Develop and monitor annual budgets and forecasts, ensuring financial performance.

Skills

Business development

Stakeholder engagement

Cross-jurisdictional adaptability

Job description

Welcome

Join bdna as our UK Country Manager and lead the growth of our Public Safety Platform across the UK and neighbouring markets. Reporting to the Chief Revenue Officer, you'll drive strategic market development, shape go‑to‑market solutions, and ensure our platform meets the highest operational standards. This pivotal role blends outward‑facing responsibilities—building relationships with clients, agencies, and partners—with internal collaboration across product, engineering, and global go‑to‑market teams. You'll be accountable for regional profit and loss, financial sustainability, the successful deployment and adoption of our platform. We're seeking a dynamic leader with over 10 years’ experience in business development and delivery within software, platform, or SaaS environments and a proven track record in UK/European law enforcement, forensic science, or regulatory investigations. You'll be comfortable engaging senior stakeholders, managing complex sales cycles, and navigating cross‑jurisdictional challenges.

Responsibilities

Strategy and Market Development

Deliver the UK go‑to‑market strategy for bdna's Public Safety Platform. Identify and prioritise client segments, tailor solutions and commercial models, and channel regional needs and regulatory requirements into product planning.

Sales and Business Development

Lead business development, revenue growth and market expansion through effective collaboration with the Commercial team on sales strategies; customer acquisition and onboarding and partnership development. Lead sales from prospecting to closing across licensing, subscriptions, and services. Manage public sector procurement, RFPs, and compliance. Align with global sales and marketing teams for joint initiatives.

Financial Performance and Sustainability

Develop, monitor, and deliver annual budgets and forecasts for the UK region, ensuring alignment with strategic objectives and reporting on financial performance against targets. Drive revenue growth through effective sales strategies and business development, while managing costs to optimise profitability and support long‑term sustainability. Ensure all financial operations comply with legal, regulatory, and corporate standards; proactively identify and manage financial risks; and provide transparent reporting to internal and external stakeholders.

Partner/Ecosystem Development

Build and manage local partner networks: system integrators, labs, vendors, consultancies. Maintain relationships with partners, industry bodies and regulators.

Deployment, Onboarding and Customer Success

Oversee deployments, integrations, onboarding, and support for the region. Drive adoption, usage, retention, and satisfaction. Feed customer insights into product development.

Governance, Compliance and Risk

Ensure contractual obligations are met, including local deployments and support. Ensure compliance with legal, data protection and regulatory mandates. Monitor and manage risk, quality, audits, and performance.

Qualifications & Experience

• Platform exposure: 10 years' experience working with software/platform/SaaS businesses, ideally in secure, forensics, or policing ecosystems.
• Industry expertise: Experience in law enforcement, forensic science, investigative work or regulatory investigations (or equivalent).
• Commercial experience: Proven record of business development, managing complex sales (especially in public/regulated sectors), tenders, contracting, and P&L responsibility.
• Stakeholder engagement: Comfortable engaging with senior law enforcement, government, regulators, scientific leads, external agencies.
• Legal/regulatory understanding: Familiarity with evidentiary standards, chain‑of‑custody, accreditation, data privacy, compliance frameworks.
• Leadership & scaling experience: Experience managing teams, building capability, scaling operations, navigating change.
• Cross‑jurisdictional adaptability: Ability to operate in multiple jurisdictions, understand local constraints, coordinate with global teams.

Preferred/Advantageous Experience

• Managing channel/partner ecosystems or system integrators.
• Participating in policing and forensic standards bodies or professional associations.