Social Value Officer

Veolia; Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Discounts for groceries & retailers

Health & wellbeing resources

Volunteer day

Training & development

Stream financial wellbeing

Job summary

Veolia in London is seeking a proactive role focused on delivering social value within a local contract. The role involves managing communications, coordinating cross-functional teams, and ensuring partnerships with external agencies drive community impact.

The successful candidate will bring experience in project delivery, stakeholder management, and a commitment to Veolia's environmental and social objectives. This is a full-time, on-site position with competitive benefits.

Qualifications

• Experience in a similar role.
• Experience in project management, and delivering strategic plans.
• Experience working with agencies and external organisations to deliver partnership projects.
• Experience delivering community engagement activities and content production across multiple formats.
• Excellent written and communication skills including presentation skills.
• Customer management.
• Budget management.
• A full clean UK driving licence.

Responsibilities

• Effectively manage social value commitments for a local area and ensure plans are delivered to meet objectives.
• Provide general communications support for the ECO team and day-to-day contact with Client Officers and Contract Managers.
• Coordinate cross-departmental teams to deliver project work.
• Hire and oversee agency teams / third party service providers as directed by project needs.
• Deliver Education, Communication and Outreach (ECO) activities planned for the contract to meet social value objectives.

Skills

Project management

Communication skills

Customer management

Budget management

Driving licence

Job description

Salary - £32,000-£38,000 dependent on experience plus Veolia benefits.

Location - Hammersmith and Fulham

Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you'll be doing:

Effectively work towards and manage the social value commitments for a local area and ensure strategic plans are delivered to meet objectives. To provide general communications support for the ECO team and contract as required and be in day to day contact with Client Officers and Contract Managers.

• Compliance with all Health and Safety policies and procedures
• Support the Contract ECO manager to provide day to day communication support for the contract as required
• Support the Contract ECO Manager and Area ECO Manager to deliver regional and national communications objectives within contract, as required
• Hire and oversee performance of agency teams / third party service providers as directed by project needs
• Coordinate cross departmental teams to deliver project work
• Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments
• Support recruitment into the operational team by fostering relationships with external partners, delivering webinars and workshops to offer career advice
• Deliver Education, Communication and Outreach (ECO) activities planned for the contract to meet with social value objectives, with a strong focus on education
• Identify contract good news stories and feed to the regional Digital and PR teamMaintain a network across the UK ECO team to identify opportunities for innovation and process improvement and lead on the implementation in their region where relevant
• Keep abreast of industry developments

What are we looking for?

Essential:

• Experience in a similar role
• Experience in project management, and delivering strategic plans
• Experience working with agencies and external organisations to deliver partnership projects
• Experience delivering community engagement activities and content production across multiple formats
• Excellent written and communication skills including presentation skills
• Customer management
• Budget management
• A full clean UK driving licence

Desirable:

• Understanding of PR, social media, social advertising and digital communications
• Understanding or experience working with local authorities

What's next?

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.