Local ECO Manager

Veolia; Greater London; Hybrid; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Discounts on goods and services

Health resources

24 hour virtual GP

Volunteer day

Training & development

Financial wellbeing support

Job summary

Veolia is hiring a Local ECO Manager to lead Education, Communications and Outreach, and Social Value across contracts in Kingston, Merton, Sutton and Croydon. You will build client relationships, coach ECO officers, and deliver social value initiatives locally.

You will collaborate with Veolia operations and external teams to drive engagement, communications and budget management, ensuring high standards and measurable results in line with sustainability goals.

Qualifications

• Essential: Project development and management.
• Essential: People and budget management.
• Essential: Experience delivering behaviour change and/or community engagement techniques and analysing results.
• Essential: Superb written and verbal communication skills including presentation skills.
• Essential: Experience of building strong stakeholder relationships.
• Essential: A passion for sustainability and the environment.

Responsibilities

• Build strong relationships with our clients (Royal Borough of Kingston, Merton Council, Sutton Council and Croydon Council).
• Drive the performance of the ECO officers, coaching and mentoring them to improve their project planning and community engagement approach.
• Develop and deliver social value initiatives across local employment, internships and work experience support, and our funding programme for local communities.
• Identify good news stories and feed them to the regional external engagement team, and showcase our expertise in behaviour change and social value delivery across digital channels and press.
• Work closely with the Veolia operations senior team to develop and deliver internal communications and engagement campaigns.
• Responsibility for the business as usual outputs of the team, including management of the ECO team budget.
• Provide ECO support to wider contracts as needed.

Skills

Project management

Budget management

Behaviour change

Stakeholder engagement

Communication skills

Sustainability

Job description

Salary: 36,000 - 42,000 which includes London weighting and is dependent on experience, as well as a travel package 4,800 p.a. to support all travel within Greater London area, and bonus
Hours: 40 hours per week
Location: Two roles available. Hybrid working across 1 x Merton and Kingston and 1 x Sutton and Croydon

The team do occasionally work from home, but as these roles are engagement focused it is best suited to someone who is keen to work within Kingston and Merton, and Sutton and Croydon, and at our depots in the boroughs.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you'll be doing:

The Local ECO Manager will manage and develop the Education, Communications and Outreach, and Social Value function for the contracts, and ensure strategic project plans are delivered to a high standard, demonstrating measurable results to meet objectives.

• Build strong relationships with our clients (Royal Borough of Kingston, Merton Council, Sutton Council and Croydon Council), Veolia operations management team, and colleagues, quickly responding to queries and providing solutions to maintain a high standard of service.
• Drive the performance of the ECO officers, coaching and mentoring them to improve their project planning, community engagement approach, and support them in achieving their personal goals.
• Develop and deliver social value initiatives across local employment, internships and work experience support, and our funding programme for local communities.
• Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.
• Work closely with the Veolia operations senior team to develop and deliver internal communications and engagement campaigns.
• Responsibility for the business as usual outputs of the team, including management of the ECO team budget.
• Provide ECO support to wider contracts as needed.

If you love leading a team, developing behaviour change and social value projects, and engaging with residents and frontline teams, then this is the role for you.

What we are looking for:

Essential:

• Project development and management.
• People and budget management - can be project-based rather than as a direct line manager.
• Experience delivering behaviour change and/or community engagement techniques and analysing results.
• Superb written and verbal communication skills including presentation skills.
• Experience of building strong stakeholder relationships.
• A passion for sustainability and the environment.

Desirable:

• Recycling & Waste Industry knowledge.
• Understanding or experience of working with local authorities.
• Experience of visual and textual content production across multiple formats.
• Advanced understanding of data management and analysis.
• Understanding of PR, social media, social advertising and digital communications.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.