Social Value Officer

Veolia Group; Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Discounts on groceries and retailers

Health and wellbeing resources

Volunteer day

Training and development

Stream - financial wellbeing support

Job summary

Veolia Group is seeking an experienced professional to manage social value commitments for a local area, delivering strategic plans and coordinating cross-department projects. The role emphasizes partnership work with agencies, content production, and effective communications within the ECO team.

The successful candidate will drive educational outreach, engage with external partners, and ensure health and safety compliance while supporting regional and national objectives across the contract.

Qualifications

• Experience in a similar role.
• Experience in project management and delivering strategic plans.
• Experience working with agencies and external organisations on partnership projects.
• Experience delivering community engagement activities and content production across formats.
• Excellent written and communication skills including presentations.
• Customer management experience.
• Budget management experience.
• Full clean UK driving licence.
• Understanding of PR, social media and digital communications.
• Experience with local authorities.

Responsibilities

• Manage social value commitments for a local area and deliver strategic plans.
• Provide general communications support for the ECO team and liaise with Client Officers and Contract Managers.
• Ensure compliance with Health and Safety policies.
• Support ECO contract managers in daily communications.
• Deliver regional and national communications objectives within contract.
• Coordinate cross-department teams to deliver project work.
• Oversee agency teams and third-party providers as needed.
• Recruit into the operational team by building partnerships and delivering webinars/workshops.
• Deliver ECO activities with focus on education.
• Identify contract good news stories and share with regional Digital/PR teams.
• Maintain network across UK ECO team and drive innovation.
• Keep up with industry developments.

Skills

Project management

Communication

Budget management

Customer management

Driving licence

Partnerships

Content production

Public speaking

Stakeholder management

Job description

Salary - £32,000-£38,000 dependent on experience plus Veolia benefits.

Location - Hammersmith and Fulham

Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

What we can offer you

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you’ll be doing

• Effectively work towards and manage the social value commitments for a local area and ensure strategic plans are delivered to meet objectives.
• To provide general communications support for the ECO team and contract as required and be in day to day contact with Client Officers and Contract Managers.
• Compliance with all Health and Safety policies and procedures
• Support the Contract ECO manager to provide day to day communication support for the contract as required
• Support the Contract ECO Manager and Area ECO Manager to deliver regional and national communications objectives within contract, as required
• Hire and oversee performance of agency teams / third party service providers as directed by project needs
• Coordinate cross departmental teams to deliver project work
• Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments
• Support recruitment into the operational team by fostering relationships with external partners, delivering webinars and workshops to offer career advice
• Deliver Education, Communication and Outreach (ECO) activities planned for the contract to meet with social value objectives, with a strong focus on education
• Identify contract good news stories and feed to the regional Digital and PR team
• Maintain a network across the UK ECO team to identify opportunities for innovation and process improvement and lead on the implementation in their region where relevant
• Keep abreast of industry developments

What are we looking for?

Essential

• Experience in a similar role
• Experience in project management, and delivering strategic plans
• Experience working with agencies and external organisations to deliver partnership projectsExperience delivering community engagement activities and content production across multiple formats
• Excellent written and communication skills including presentation skills
• Customer management
• Budget management
• A full clean UK driving licence

Desirable

• Understanding of PR, social media, social advertising and digital communications
• Understanding or experience working with local authorities

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do? Who is Veolia?

Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.