Social Prescriber (PCN)

NHS; Croydon; On-site; GBP 25,000 - 28,000; Full time

Job summary

A prominent healthcare provider in Croydon is looking for a motivated Social Prescriber to enhance patient health and wellbeing. This role involves connecting individuals to vital community resources and support groups. The ideal candidate possesses strong communication skills and experience in health or social care. Join us to make a meaningful difference in the community.

Qualifications

• Experience in health, social care, or community work.
• Ability to motivate and build rapport with patients.
• Knowledge of local community resources in South London.

Responsibilities

• Identify patients who could benefit from social prescribing.
• Connect patients with local services and community activities.
• Monitor outcomes and contribute to service improvements.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Empathy

Education

NVQ Level 3 in health, social care, or related

Good general education (GCSE including English and Maths)

Job description

TheSocial Prescriber will help patients improve their health and wellbeing byconnecting them to local services, support groups, and community resources.Your work will make a real difference to peoples lives, helping them overcomesocial challenges that affect their health.

Main duties of the job

Identifypatients who could benefit from social prescribing, working closely with GPs,nurses, and practice staff

Offerpersonalised support to patients, helping them set goals, build confidence, andimprove wellbeing

Connectpatients with local services and community activities, including mental healthsupport, exercise groups, housing advice, benefits guidance, and volunteeringopportunities

Maintainup-to-date knowledge of local community resources and voluntary organisations

Workcollaboratively with social care, local authorities, and voluntary sectorpartners

Keepaccurate records of patient interactions in line with GDPR and NHS policies

Monitoroutcomes and contribute to improving the social prescribing service

Promoteequality and reduce health inequalities in the local community

About us

BourneHealth is the largest primary care provider in South West London, servingdiverse communities across multiple GP surgeries. We are committed todelivering high-quality, patient-centred care, underpinned by innovation,community engagement, and operational excellence.We are looking for a caring and motivated Social Prescriber (Link Worker) tojoin our GP practice team in New Addington, South London.

Job responsibilities

Key Responsibilities

Identifypatients who could benefit from social prescribing, working closely with GPs,nurses, and practice staff.

Offerpersonalised support to patients, helping them set goals, build confidence, andimprove wellbeing.

Connectpatients with local services and community activities, including mental healthsupport, exercise groups, housing advice, benefits guidance, and volunteeringopportunities.

Maintainup-to-date knowledge of local community resources and voluntary organisations.

Workcollaboratively with social care, local authorities, and voluntary sectorpartners.

Keepaccurate records of patient interactions in line with GDPR and NHS policies.

Monitoroutcomes and contribute to improving the social prescribing service.

Promoteequality and reduce health inequalities in the local community.

Thislist is not exhaustive, and all team members should be prepared to acceptadditional, or surrender existing duties, to enable the efficient running ofthe organisation.

Yourindividual job plan will be agreed with your line manager. This will be subject to change in accordancewith the needs of the organisation.

KeyRelationships

Internal

Members of the Senior Managementteam

Colleagues within The BournePartnership

External

Other GP practices and practicegroups

Other external organisations

Confidentiality/ Data Protection / Freedom of Information

Postholders must maintain the confidentiality of information about patients, staffand other health service business in accordance with the Data Protection Act of1998. Post holders must not, without prior permission, disclose any informationregarding patients or staff. If any member of staff has communicated any suchinformation to anunauthorised person, those staff will be liable to disciplinaryaction up to and including dismissal. Moreover, the Data Protection Act 1998also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act(FOI) 2005,post holders must apply the organisations FOI procedure ifthey receive a written request for information.

InformationGovernance

All staffmust comply with information governance requirements. These includes statutoryresponsibilities (such as compliance with the Data Protection Act), followingnational guidance (such as the NHS Confidentiality Code of Practice) andcompliance with local policies and procedures (such as the Trust'sConfidentiality policy). Staff are responsible for any personal information(belonging to staff or patients) that they access and must ensure it is stored,processed and forwarded in a secure and appropriate manner

Post holders must at all timesfulfil their responsibilities with regard to The Bourne Partnerships EqualOpportunities Policy and equality laws.

Health andSafety

All postholders have a responsibility, under the Health and Safety at Work Act (1974)and subsequently published regulations, to ensure that The Bourne Partnershipshealth and safety policies and procedures are complied with to maintain a safeworking environment for patients, visitors and employees.

InfectionControl

All postholders have a personal obligation to act to reduce healthcare-associatedinfections (HCAIs). They must attend mandatory training in Infection Controland be compliant with all measures required to reduce HCAIs. All post holdersmust comply with the Partnerships Infection Control Policies, including thosethat apply to their duties, such as Hand Decontamination Policy and PersonalProtective Equipment Policy. Risk Management All post holders have aresponsibility to report risks such as clinical and non-clinical accidents orincidents promptly. They are expected to be familiar with The BournePartnerships use of risk assessments to predict and control risk, as well asthe incident reporting system for learning from mistakes and near misses in orderto improve services. Post holders must also attend training identified by theirmanager or stated to be mandatory.

FlexibleWorking

As anorganisation we are committed to developing our services in ways that best suitthe needs of our patients. This means that some staff groups will increasinglybe asked to work a more flexible shift pattern and multiple sites so that wecan offer services in the evenings or at weekends.

Safeguardingchildren and vulnerable adults

Postholders have a general responsibility for safeguarding children and vulnerableadults in the course of their daily duties and for ensuring that they are awareof the specific duties relating to their role.

Sustainability

It is theresponsibility of all staff to minimise the environmental impact byrecycling wherever possible, switching off lights, computers monitors andequipment when not in use, minimising water usage andreporting faults promptly.

The BournePartnership is committed to providing a healthy and safe environment for staff,patients and visitors. Staff are therefore not permitted to smoke on organisational property.

What We Offer

Opportunity to shape the marketing strategy for a leading primary careprovider.

Work that has a direct and positive impact on community health outcomes.

Working arrangements, with opportunities to engage directly withpractice teams and communities.

Supportive, forward-thinking leadership team committed to innovation andprofessional growth.

If this aligns with your skills andambition, we would love to hear from you.Apply now and help us shape the future of patient engagement and primary carein London.

Person Specification

Qualifications

• Good general education (usually to GCSE level, including English and Maths)
• NVQ Level 3 (or equivalent) in health, social care, community development, advice and guidance, or similar

Experience

• Experience in health, social care, community, or voluntary sector work.
• Strong communication and interpersonal skills, with the ability to build rapport and motivate patients.
• Understanding of how social factors affect health and wellbeing.
• Ability to work independently and as part of a team in a GP practice.
• Organised, with the ability to manage a caseload effectively.
• Empathetic, resilient, and patient-centred.
• Awareness of safeguarding principles.
• Knowledge of local South London community resources.
• Experience in a GP practice or NHS setting.
• Training in motivational interviewing or coaching approaches.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,000 to £28,000 a yearDependent on experience