Social Media Specialist

QVC; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading shopping company seeks a Social Media Specialist to shape the Meta strategy for live shopping. This hybrid role involves developing engaging content for Facebook and Instagram, coordinating live events, and analyzing campaign performance. The ideal candidate has strong experience in managing social media platforms and engaging content creation, alongside a collaborative approach to work across teams. A passion for social media is essential for driving brand engagement and growth.

Benefits

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Company discounts

Qualifications

• Proven experience managing Meta platforms, focusing on paid campaigns and organic growth strategies.
• Experience in planning and supporting live social media events, ensuring engaging content.
• Strong ability to track and report social media metrics for strategy adaptation.

Responsibilities

• Lead planning and creation for engaging content on Facebook and Instagram.
• Coordinate live shopping events by collaborating with various teams.
• Track KPIs and analyze performance for improved social strategy.

Skills

Experience managing Meta platforms

Planning live social media events

Tracking and interpreting social media metrics

Cross-functional communication

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

Are you passionate about social media and ready to shape the future of live shopping? QVC UK is looking for a Social Media Specialist to join our dynamic Digital & Social Team. In this pivotal role, you'll drive our Meta (Facebook and Instagram) strategy across organic, paid, and livestream content targeting Gen X customers and supporting our loyal community. You'll collaborate with teams across the business, leverage influencers, and help deliver a uniquely QVC UK experience that drives engagement, revenue, and follower growth.

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park (London) several days per month (onsite days are predetermined and standard across the company).

What You'll Do

• Lead Meta content; plan, create, and schedule engaging organic and paid content for Facebook and Instagram, aligned with brand and campaign objectives.
• Coordinate innovative live shopping events, working closely with trading, influencer, and creative teams to deliver seamless, high-impact livestreams.
• Develop tailored content for our Garden and Wellbeing initiatives, supporting business growth and brand consistency.
• Track KPIs, analyse campaign performance, and provide actionable insights to continually improve our social strategy.

What You'll Bring

• Proven experience managing Meta platforms, including paid campaigns and organic growth strategies.
• Experience planning or supporting live social media events, with a keen eye for engaging content and smooth execution.
• Strong skills in tracking, reporting, and interpreting social media metrics to inform strategy.
• Ability to work cross-functionally, influence at all levels, and communicate clearly with both internal and external stakeholders.

#LI-Hybrid #LI-KH2

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Total Rewards

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.