Social Care Assessor

Luton Borough Council; Luton; On-site; GBP 33,000 - 37,000; Full time

Job summary

A local government council in the United Kingdom is seeking a dedicated Social Care Assessor to join their team. In this essential role, you will receive referrals, complete holistic assessments, and support individuals through their care journeys. You will promote independence, work collaboratively with various stakeholders, and ensure high standards of practice. Ideal candidates will have relevant qualifications and a commitment to ongoing professional development. This position offers stability and numerous benefits, including flexible working options.

Benefits

Annual leave from 25 to 32 days

Career pathways

Pension scheme with employer contributions

Generous relocation package

Employee Assistance Programme

Flexible working options

Unlimited access to development courses

Staff offers on local services

Qualifications

• Basic understanding of social care legislation including personalisation and safeguarding.
• Ability to perform holistic assessments and support plans.
• Fluency in English for effective communication.

Responsibilities

• Conduct holistic assessments and support individuals through their care journey.
• Promote choice, control, and independence for service users.
• Evaluate priorities and design cost-effective care packages.

Skills

Teamwork

Communication

Time management

Problem-solving

Education

Relevant qualification or equivalent experience

Job description

About The Job

Salary: £33,143 – £36,363 a year pro rata plus £963 essential car user allowance

Hours per week: 33.67

Contract type: Permanent

We’re looking for a dedicated Social Care Assessor to join our team and help shape personalised care and support within the community. In this role, you’ll be responsible for receiving referrals, completing holistic assessments, and supporting individuals through every step of their care journey — from planning and review to arranging essential equipment and adaptations.

You’ll play a key role in promoting choice, control, and independence, ensuring that every person you support has access to the care pathway that’s right for them. Working collaboratively with colleagues, partners, and the wider community, you’ll help influence and improve the local environment to enhance social inclusion, accessibility, and overall wellbeing.

Using established practice frameworks and standard operating procedures, you’ll contribute to the development of neighbourhood working, remaining flexible and responsive to the changing needs of the service. From time to time, you may also take on additional tasks aligned with your role to support the smooth delivery of services.

Please note this role does not attract sponsorship.

About You

We’re seeking a Social Care Assessor who brings innovation, teamwork, and resilience to a fast‑paced environment. You’ll thrive on meeting deadlines, managing competing priorities, and working collaboratively to deliver the best outcomes for individuals and families.

In this vital role, you’ll communicate effectively with service users, carers, and a wide range of professionals, promoting a strong, multi‑disciplinary approach to care. You’ll carry out robust assessments, risk assessments, support plans, and reviews, while facilitating self‑assessments where appropriate. Your clear and concise record‑keeping and reporting will ensure high standards of practice, using council databases and systems to manage cases efficiently.

You’ll use your professional judgment to evaluate priorities, explore creative solutions, and design cost‑effective care packages that deliver value for money. With a sound understanding of equality, diversity, and culturally competent practice, you’ll uphold the highest standards of personal and professional conduct — ensuring fair and inclusive service delivery at every stage.

We’re looking for someone with a basic understanding of social care legislation, including personalisation, eligibility criteria, safeguarding, MCA and DoLS, as well as welfare benefits advice. A willingness to learn and develop new skills — such as knowledge of occupational therapy equipment or minor adaptations — is essential.

You’ll hold a relevant qualification (or have equivalent experience) and be committed to your ongoing professional development. The role requires daily home visits and occasional work outside of standard office hours, as well as flexibility to work across different Adult Social Care Pathways.

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

Join our team and contribute to delivering high‑quality, person‑centred care that supports independence, promotes wellbeing, and strengthens our communities.

About Us

Our ambitious Luton 2040 Vision – that no‑one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community are committed to developing a workforce that reflects the diversity of our borough.

Benefits

• From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme: buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
• Generous relocation package: up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part‑time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel

How To Apply

We understand that job applications take time and effort, but a high‑quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply' page has more tips to help with your application: How to apply